Canvas Guides
The Canvas Guides are a searchable knowledgebase full of hundreds of documents on everything there is to know about Canvas. The Canvas Guides are available for students, faculty, and staff and are an amazing resource if you have a Canvas question.
Canvas Support
Canvas offers Tier 1 Technical Support for all faculty and students 24/7. This is the primary point of contact for Canvas technical support and is the best way to ensure an immediate response. You can access Tier 1 Support by logging in to Canvas and clicking on the Help button located at the bottom of the gray left hand navigation bar. You can search the Canvas Guides, chat online, or call.
Students, faculty, and staff also have the option to self-enroll into resource courses in Canvas. These resource courses are full of video/written tutorials on pretty much everything in Canvas and most third party tools integrated in Canvas. Once enrolled in the course, you'll have access to these resources as long as you're at Parkside.
To self-enroll into one of the courses, please click on the appropriate link below:
Current Canvas Status & Updates
The button below will bring you to the Instructure Status page with up to date information on Canvas outages.
Online Student Resource Course
This course is full of resources and tutorials on Canvas, Kaltura, Zoom, and other instructional technology used on Campus. Students can choose to self-enroll into this course to view all of the resources and access the resources throughout their time at Parkside. Click on the button below to self-enroll into the course.
Self-Enroll Faculty & Staff Resource Courses
This course is full of resources and tutorials on Canvas, Kaltura, Zoom, and other instructional technology used on Campus. Faculty and staff can choose to self-enroll into this course to view all of the resources and access the resources throughout their time at Parkside. Click on the button below to self-enroll into the course.
Tech Bar
In addition to the Canvas Support resources listed above, faculty, students, and staff can also contact the UW-Parkside Tech Bar for technical assistance. You can contact the Tech Bar by visiting them in Wyllie L101, emailing them at servicedesk@uwp.edu, or calling 262.595.2444. Click the link below for the current Tech Bar hours and more.
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